Essential Care for Western NC

Creating sustainable medical care for Western North Carolina during the rebuild at no charge to the community and relief workers.

North Rapid Response, StarMed Healthcare’s disaster response team, brings essential primary and urgent care to Western North Carolina. Click the registration button below to schedule an appointment and receive the care you deserve, wherever you are.

No ID Required | 7AM-7PM | 7 Days Per Week

BILINGUAL (ENGLISH/SPANISH) CALL CENTER REPRESENTATIVE – ENTRY LEVEL

Charlotte, North Carolina

Starting at $15 per hour with the opportunity for incentive pay based on a strong work ethic and positive attitude. Includes a sign on bonus!

Full Job Description

StarMed Healthcare is looking for Bilingual Call Center Representatives to assist with incoming and outgoing calls in regards to our COVID-19 program. The ideal candidate will possess above average customer service skills, a positive attitude and a friendly voice to meet the needs of our patients during this unprecedented time.

Responsibilities

  • Must be comfortable with incoming and outgoing calls in both English & Spanish
  • Strong Customer Service mindset, with a passion for helping others.
  • Ability to maintain effective and organized systems to ensure a pleasant patient experience
  • Reliable transportation
  • Ability to provide excellent customer service.

Job Types

  • Full-time, Part-time

Schedule

  • Day shift
  • Monday – Saturday
  • On call
  • Weekend Availability

Work Location(s)

  • Charlotte, North Carolina

Benefits

  • Initial Hiring Bonus with periodic longevity bonuses
  • Incentive pay based on patient volume, weather, work ethic, patient experience and great attitude!
  • Vacation
  • Health Insurance
  • Paid Time Off
  • 401 (k)

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.