A Message to Our Valued Patients

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As in all cases, the health and safety precautions of our community remains our top priority. Given the current situation with COVID-19, we urge caution and preparedness to all people, and work spaces.

You probably heard that the COVID-19/coronavirus disease is now closer to home with cases not only in North Carolina but in Mecklenburg County. 

At StarMed Family & Urgent Care, the health and wellness of our patients and our team members has always been a top priority. Given the current COVID-19 concerns, we have implemented additional precautionary steps to increase the safety of our patients and team members.

Office Sanitation.  All StarMed locations are cleaned and sanitized daily to meet CDC guidelines as part of our normal business operations. In light of COVID-19, we’re increasing the frequency and extent of daily cleanings, and taking steps to ensure all offices have ample hygiene and sanitation supplies available. 

Patient Safety. To ensure the safety of our patients and staff we ask that any patients with the following symptoms please contact our office prior to your visit so we can ensure you are placed in a treatment room directly upon arrival: 

  • Fever
  • Cough
  • Shortness of breath

Employee Safety. Consistent with guidance from the CDC, we’re encouraging all employees to follow appropriate preventive actions to help prevent the spread of respiratory diseases, including staying home if they are feeling ill or believe they may be at risk. We’re also evaluating our paid leave policy to ensure our staff feel safe and supported if they need to miss work.

We understand the news may make you nervous, we encourage you to visit the CDC’s Website (https://www.cdc.gov/coronavirus/2019-ncov/community/home/cleaning-disinfection.html) for up-to-date information on how to keep your family and yourself safe. Meanwhile, StarMed Family & Urgent Care will continue to focus on keeping our employees and patients healthy—and our offices open and providing exceptional care to patients. 

Please know we are closely monitoring the situation and will follow recommendations issued by health authorities or government agencies as needed. 

Thank you for your continued support.

COVID-19 Employer Testing Information